Yes, we accept returns within 14 days of purchase, provided the product is unused and in its original packaging. Custom or personalized items may not be eligible for return unless defective. Custom-fitted mouthguards and kits, sale or clearance items, gift cards, and digital content are always non-refundable. You can find all the details on our returns and exchanges page

Yes, we accept returns within 14 days of purchase, provided the product is unused and in its original packaging. Custom or personalized items may not be eligible for return unless defective. Custom-fitted mouthguards and kits, sale or clearance items, gift cards, and digital content are always non-refundable. You can find all the details on our returns and exchanges page

Yes. CHAMP offers bulk ordering options for sports teams, schools, and organisations.

Bulk orders can include:

• Multiple mouthguards for an entire team or club
  
• Custom colour selections to match team branding
  
• Optional logo or team branding (for larger orders)
  
• Discounted pricing depending on order quantity
  

This is a popular option for:

• School sports programs
  
• Amateur and professional clubs
  
• Combat sport gyms
  
• Community organisations
  

To organise a bulk order, please contact our team directly so we can provide pricing, turnaround times, and customisation options.

If you believe your CHAMP mouthguard arrived damaged or defective, please contact our support team as soon as possible so we can resolve the issue quickly.

What to do:

1. Take a clear photo of the issue showing the defect or damage.
   
2. Email our team with:
   - Your order number
   - A brief description of the issue
   - The photos of the product
   

Email: support@champ.com.au

Once we receive your email, our team will review the issue and organise a replacement or solution if the product is confirmed to be faulty.

We’re committed to ensuring every CHAMP athlete receives a product that meets our performance and protection standards.

If your order contains the wrong product or is missing an item, please contact our support team so we can resolve the issue as quickly as possible.

What to do:

1. Check your order confirmation email to confirm the items you ordered.
   
2. Take a photo of the items you received.
   
3. Email our team with:
   
   - Your order number
   - A description of the issue (wrong item or missing product)
   - A photo of the items received
   

Email: support@champ.com.au

Once we receive your message, our team will review the order and arrange the correct item or any missing products to be sent out as soon as possible.

We’re committed to making sure every CHAMP order arrives complete and ready for performance and protection.

Proper care helps keep your mouthguard hygienic, durable, and performing at its best.

Cleaning your mouthguard:

1. Rinse with cold water before and after each use.
   
2. Use a soft toothbrush with mild soap to gently clean the surface.
   
3. Rinse thoroughly and allow it to air dry completely.
   

Storage tips:

• Store your mouthguard in a ventilated protective case when not in use.
  
• Keep it away from direct sunlight or high heat, as heat can cause the material to warp.
  
• Avoid leaving it loose in a sports bag where it can collect bacteria or become damaged.
  

Extra tip:
Clean your mouthguard case regularly to prevent bacteria build up.

With proper care, your CHAMP mouthguard will stay clean, comfortable, and ready for peak performance and protection.

Mouthguards should be replaced regularly to maintain proper protection and fit.

For most athletes, it’s recommended to replace your mouthguard every season or every 6–12 months, depending on usage.

You should also replace your mouthguard if:

• It becomes worn, cracked, or damaged
  
• The fit feels loose or uncomfortable
  
• There are signs of thinning from chewing or heavy use
  
• A young athlete’s teeth or jaw have changed due to growth
  

A properly fitted mouthguard is essential for maximum protection, comfort, and performance, so replacing it when needed ensures you’re always protected on the field, in the ring, or on the court.